Services to Help you at Home

Home and Community Care Services (HACC Services)

Home and Community Care is a joint Commonwealth and State funded program. The Home and Community Care (HACC) Program helps you and the person looking after you, so that you can continue to live at home safely, comfortably and as independently as possible.

There are a range of services available for people with disabilities, their families and carers, to assist where possible to maintain independent living at home in the community.  Some of the services provided through the HACC program include:

• Domestic Assistance – This refers to assistance with housework type activities such as cleaning, clothes washing and ironing.
• Personal Care – This includes help with daily self care tasks relating to hygiene and grooming, for example showering, dressing, toileting or medication management.
• Social Support – This can involve help or company by a worker either within the home or when accessing community services or facilities, for example a social visit at home or help to attend a Doctors appointment.
• Respite – This provides carers with an opportunity to take a break from their caring tasks.
• Meals – This includes the preparation and delivery of food that can be catered to meet individual nutritional needs.

Some services are free of charge, while others cost different amounts. Ask about costs when you call the service which you require.

View services provided locally through the Home & Community Care Program (HACC) brochure.

One of the services funded by the HACC program is the Community Advisory Service provided by Community Care Northern Beaches. The Community Advisor can assist older people, people with disabilities and their carers on the Northern Beaches to find out about the different types of services provided through the HACC program and help with access to appropriate services. To speak with the Community Advisor phone 9979 7677. 

Transport

Community Transport is available to older residents and people with a disability who need to access services, attend appointments (e.g. medical, hospital) or other activities which assist in maintaining independence and contact with others.

• Manly Warringah Community Transport
  MWP Community Transport provides a range of transport options for the aged, people with disabilities and those who are transport disadvantaged.
  Phone: 9971 5110
• Manly Warringah Community Aid
  Transport is provided in cars by paid staff and volunteers to the frail aged, those with high support needs and their carers.
  Phone: 9913 3244
• Kaddy Transport
  Kaddy is a voluntary organisation that provides bus transport for individuals using wheelchairs or permanently blind adults, to medical, hospital, dental appointments or meetings.
  Phone: 9972 0242
• Easy Transport, Travel Training for Seniors
  Travel training is a free personalised service, giving you the freedom and confidence to use public transport. It is available for independent individuals, as well as groups, who wish to travel on public transport services. People need to be over the age of 18 years and either frail aged or have a disability who are able to travel independently.
  Phone: 1800 035 262
  Insert Travel Training Brochure

Depending on your situation, you may also like to read about other information on Council's website include Parking and also Public Transport.

Other Services and Programs

Shopping

Grocery shopping can be a challenge for all of us, but can prove particularly difficult sometimes for older people, carers, people with a disability and people with limited mobility. Manly Warringah and Pittwater Councils', along with Manly Warringah Pittwater Community Aid have developed a booklet to point people in the right direction for more convenient shopping methods to suit their needs and lifestyle.

• Shopping made easy brochure

Home Library Service

Home Library Services are provided to residents of Pittwater who are unable to access the library in person due to frailty, illness, disability or injury. Home Library Service clients can have library items delivered and picked up from their home by a library volunteer on a 3 weekly cycle. We can currently cater for up to 80 clients. If you are interested in registering for the service or becoming a volunteer please contact 9970 1612

• Mona Vale Library

Pensioner Rebates

Rebates on Council Rates and Waste Charges are available to owners who have a Pensioner Concession Card, or a TPI or EDA Gold Card. Please find more information on the Pensioner Rebate webpage including an application form.

• Pensioner Rebates

Fire Safety and Smoke Alarms

What is SABRE?

The SABRE (Smoke Alarm Battery Replacement for the Elderly) program is designed to support the elderly, residing in their own homes and that have limited domestic support, to live independently and remain valuable assets in the community.

The program sees the NSW Fire Brigades forming partnerships with other community organisations to assist senior citizens in the maintenance of their fire safety devices primarily their battery operated smoke alarms. SABRE will also enable local NSWFB firefighters to provide safety advice whilst visiting the SABRE client’s premises and to also get a better understanding of client needs.

What are the benefits of the SABRE Program?

The SABRE Program will enhance community confidence, quality of life and safety by minimising the impact of emergency incidents upon one of the most 'at risk' groups in the community. The SABRE program is designed to increase awareness and provide education to the elderly to save both life and property.

The local Fire Stations at Narrabeen and Avalon can be contacted regarding installation of your battery operated smoke alarms and fire safety of your residence or go to the NSW Fire Brigade website.

• Narrabeen Fire Station, phone: 9913 8620
• Avalon Fire Station, phone: 9918 3938

Further Information

• SABRE Fact Sheet
• Home Security & Fire Safety Checklist
• Seniors Fire Safety Checklist
• Domestic Smoke Alarms Checklist
• Kitchen Fire Safety Checklist

Financial Decisions

Australian Securities and Investments Commission (ASIC) - Information on financial matters for over 55's and retirees.

ASIC has launched a website called MoneySmart with lots of information for over 55's and retirees. Subjects the website covers includes information on retirement triggers, your money, your health, your home, funerals, wills and powers of attorney.  There are also calculators and budget planners for planning retirement, calculating the benefits of super contributions, assessing super vs. mortgage payment.

Medical Services

After Hours Doctor Service and Home Visiting

Family Care Medical Services is Australia's leading provider of after hours primary medical care services.  Our qualified doctors make after hours house calls and care for patients at various after hours clinics.  Pensioners, Health Care card holders are bulk billed.  Home visits from 6pm - 8am Monday to Friday; from 12noon Saturday; all Sunday and public holidays.  13 7425

Healthdirect Australia

Healthcare triage, health advice and health information.  24-hours a day, seven days a week.  An initiative of the Australian government.  1800 022 222